Greetings!
I have always appreciated the power of language. With subtle shifts, words can express meaning or emotion, help people connect on basic levels and provide insight into the world that surrounds all of us. I strive to harness this power to create compelling and engaging programs to serve your organization, your partners and your clients.
Kelsey P. Miller
Communications & Marketing Programs
Phone:
617-596-9518
Email:
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Printable Resume
EXPERTISE
Gather the Right Information
The most finely crafted copy won't make a difference if it's founded on inaccurate - or irrelevant - details. Through independant research or inquiry sessions with subject-matter experts, I am skilled at identifying the facts and figures that matter.
Make It Matter
Another reason communication materials can fall short is because the audience, quite frankly, doesn't care. Skillful communications require an in-depth understanding of the reader - what matters and why.
Put It All Together
Just as there are different ways to say the same thing, there are different ways to get your message out there. Selecting the right media and format for your communications can play as important a role as what you're saying and who you're saying it to.
EXPERIENCE
2022-Current
Marketing and Administration Associate
Rising Tide Community Loan Fund
Rising Tide is a nonprofit financial institution mission-driven to provide accessible business loans to underserved communities. I was responsible for developing messaging and content to attract both referral partners (banks and advisors) and existing or potential small-business owners. My responsibilities focused on both digital content and in-person informational events.
2019-2022
Administration & Publicity
SHINE Afterschool Program
The SHINE Afterschool Program is an innovative nonprofit program that seeks to provide a holistic safety net for area children and families. I was responsible for maintaining and analyzing performance data, then translating that into a narrative to engage stakeholders on the local, state and national levels. Additionally, I supported the Executive Director in outreach efforts to deepen program impact across communities and secure funding.
2008-2010
Senior Marketing Executive
Pearson Language Tests(PLT)
As a division of Pearson Education, PLT introduced a new test of English as a Foreign Language for admission to English-speaking graduate institutions. As the lead executive for the North American division, I was responsible for developing and executing a grassroots marketing program that focused on academic recognition of the test and student preference for the exam.
2007-2008
Copywriter
Mullen Advertising
Mullen Advertisng is an interactive agency based in Boston, MA. Working in conjunction with a graphic design team, I was responsible for copywriting on various client campaiigns including MassMutual, Liberty Medical and Walt Disney Cruises
2004-2007
Senior Marketing Communications Lead
FINEOS Corporation
Based in Dublin, Ireland, FINEOS designs and implements enterprise-level software solutions for the finance and insurance industries. As the lead marketing executive in North America, I was responsible for the market launch of the FINEOS Claims platform, including a library of communications materials and sales training aids.
SKILLS
Web Content & SEO
Social Media Platforms
Virtual Meeting Programs
Adobe Creative Cloud / Canva
Budgeting and Forecasting
Database Administration
Sharepoint
Event & Conference Management
EDUCATION
1993-1997
Bachelor's of Arts
Colby College
I am a proud alumnus of Colby College. I graduated Magna Cum Laude, with Honors and am priveleged to belong to the Phi Beta Kappa Honor Society. I majored in English Literature, with minor concentrations in Creative Writing and Performing Arts.
1996-1997
Exchange Student
University College Cork
I was fortunate to spend my junior year of college at the University College Cork in Dublin, Ireland. While at UCC, I studied literature, with an emphasis on Irish and Victorian authors, and was active in the Dramat Council. I earned a performance award during the annual Irish Student Drama Association (ISDA) Festival.
ABOUT ME
Out of the Office
I'm blessed that I love what I do. But when I'm not at work, you can usually find me staying busy with some of my other favorite activities.
For almost two decades, I have been a devoted yoga practitioner. Sometimes I'm challenging my body in invigorating classes, sometimes I'm just sitting and breathing.
Who doesn't love to eat? I have been involved with the food justice & security movement since working on a Community Supported Agriculture farm in New Hampshire in 2000.
"One touch of nature makes the whole world kin." When I need to clear my head and my heart, I head outside to hike among the trees or gaze out over the vast ocean.